We collect the following types of information from you:
- Personal identifiers: name, email address, phone number, shipping address
- Payment information: credit card or PayPal details (processed by our payment providers; we do not store full payment card numbers on our servers)
- Technical data: IP address, browser type, device information, operating system
- Usage data: browsing history on our site, pages viewed, time spent, referring URLs
- Transaction data: order details, purchase history, return records
- Cookie data: small text files placed on your device to remember preferences and analyze site traffic
We use this information for three main purposes:
- Order processing and shipping: to fulfill your order, send tracking updates, and handle delivery issues.
- Customer service and after-sales support: to respond to your questions, process returns, and resolve disputes.
- Website optimization and analytics: to understand how visitors use our site so we can improve navigation, product pages, and checkout.
We share your information only with service providers who help us operate the store, such as payment processors, shipping carriers, and analytics tools. We do not sell your personal information to anyone.
Our website uses SSL encryption to protect your data during transmission. You have the right to request access to, correction of, or deletion of your personal data. To make such a request, email us at info@silverjeansmall.com. We will respond within 30 days.